Use by Minors
If you are a minor, please obtain the consent of
a parent or other legal guardian before making a purchase.
For customers aged 15 or younger,
purchases are limited to ¥5,000 (tax included) per month.
For customers aged 16 to 19,
purchases are limited to ¥20,000 (tax included) per month.
Please be careful when entering your Player ID.
After you enter your Player ID, please make sure the Player Name shown on the official web shop matches your game account.
Please check this carefully before you buy.
If a purchase is made for the wrong account, refunds cannot be provided.
Thank you for your understanding.
*Prices and product availability are subject to change or discontinuation without prior notice.
Thank you for your understanding.
*The amount in the payment currency will be displayed for confirmation before the transaction.
Login with Player ID
Frequently Asked Questions
How to Check Player ID
You can find your Player ID on the in-game *Profile* screen or the *Search for Friends* screen.
For detailed instructions, please see **How to Find Your Player ID** on this page.
※After logging in with your Player ID, please make sure you are logged into the correct account before purchasing any items. We are unable to issue refunds for purchases made on the wrong account. Thank you for your understanding.
If a Login Error Occurs
If your login fails, the following causes are suspected:
- The entered Player ID is incorrect
- The network connection is unstable
- The game is under maintenance
After checking the above, if the issue persists, please contact us via "Contact Us."
If Items Do Not Appear in the Game After Payment
Items purchased from this Web Shop will appear once you restart the App.
If they still do not appear after trying the above method, please contact us via "Contact Us."
If an Error is Displayed During Payment
If your payment fails, it may be due to one of the following reasons:
- Your internet connection is unstable.
If you have confirmed the above and the issue persists, please contact us through the *Contact Us* page.
Who should I contact regarding purchase issues?
This Web Shop is an authorized retailer of digital products for Tokyo Afterschool Summoners.
For assistance with purchases made through the Web Shop, please visit Xsolla's Support Center, as Xsolla is the service provider for this Web Shop.
